Financial Case Study

Customer TypeFortune 500 Financial Services Company
Customer SectorFinancial
Source StorageDell EMC VNX VPlex, VMAX and VNXArrays
Target StoragePure Storage All-Flash Arrays
Number of Hosts 600+ Hosts
Host TypesWindows, Linux
Host ApplicationsOracle, MSSQL, SharePoint, Exchange
Migration TypeLocal using pMotion Option
Number of DMS and model8x DMS8000 (Four at Primary Site, Four at DR Site)
Insertion MethodStorage-Side Multi-Target Physical
Case Study Financial 07 Thumbnail

Challenges

  • No downtime available until months after migration deadline

  • Extremely tight timeline due to the imminent end of hardware support contract and enterprise license agreement

  • Significant fees incurred if the timeline is not met

  • Downtime, performance impact, and problems with data integrity would not be tolerated

Solution

  • Using TDI patented technology, DMS was inserted into path entirely transparent to the hosts, FC switches, and the Dell EMC storage

  • Intelligent QoS (iQoS) made it possible to move data 24×7 without impact to the production environment

  • pMotion allowed the client to retire the source equipment before final cutover

Results

  • The migration and retirement of source storage was completed ahead of schedule – avoiding multi-million-dollar financial penalties

  • The customer was able to track immediately upon migration completion a 700% increase in application performance

  • The overall success of the project significantly enhanced the partner’s relationship with the client

The Story

The Challenge
Data is the lifeblood of financial services companies. The loss of records can be catastrophic. At the same time, growth for the company equates to more data, advanced storage requirements, and tighter restrictions on downtime. For any firm in this market, there is vital importance placed on the data storage environment. Unfortunately, these demands can also result in enormous maintenance fees on aging technology.

Cirrus Data Solutions worked with a Fortune 500 financial services company to migrate from their legacy Dell EMC storage to Pure Storage All-Flash arrays. The Dell EMC storage products only had two months left on their hardware support contract and enterprise license agreement. The penalty for a support extension was astronomical. The firm’s business required the upgrade of the data center to Pure Storage, but also didn’t allow for scheduled downtime within the two-month window. The company and its services partner were looking for a miracle to meet this urgent storage refresh challenge.

Additionally, the client needed to ensure there was no impact on their production environment during migration. With a long reputation of outstanding service to uphold, this organization needed its status to be “business as usual” during all phases of the migration and required a high performance, realtime, and non-disruptive migration method to migrate their 600-plus servers and almost one petabyte of data between their Primary and DR sites.

The company initially investigated built-in Dell EMC tools for the migration to Pure; but upon further review, it realized this method would not only take too much time but would also require downtime for cutover—downtime that was not available in this timeframe. If the company did not meet the timeline for migration, it faced multi-million-dollar (yes – millions) maintenance and licensing renewal fees. The company needed a new approach, and it needed it yesterday.

The Solution
Working with Cirrus Data Solutions partner AE Business Solutions, the customer chose to migrate using Cirrus Data’s Data Migration Server (DMS). DMS was chosen for several reasons, most significantly: Cirrus Data’s unique pMotion capability, which allows the new storage to stand-in for the old storage indefinitely. This provides significant flexibility as the customer can delay the final cutover as long as the DMS appliances remain inserted. Cirrus Data’s proven ability to meet very tight deadlines and to provide a non-disruptive migration via Cirrus Data’s patented TDI technology made the decision to use DMS even more evident.

The project started with the CDS team collaborating with AE Business Solutions and the client’s implementation team to plan the overall appliance insertions and data migrations. This migration required significant planning as the client was inserting four DMS appliances at each site (primary and disaster recovery), and the migration included six source arrays – two eight-engine VPLEXs, six target Pure Storage arrays, 600+ physical hosts (Windows and Linux) and 4933 volumes. The time invested up front resulted in a complex data migration completed securely, seamlessly, and ahead of schedule, allowing the client to avoid financial penalties.

The CDS technical team was onsite for the planning, insertion, and the initial batch of migrations. During this phase of the project, CDS was instrumental in identifying and resolving any issues that were encountered. Cirrus Data provided training to the partner and client and assisted in the initial migrations. After the first few migrations, the client only required minimal assistance for the remaining migrations. They found DMS intuitive and easy to use. Additionally, the ease of use of the DMS appliances and the overall migration process using DMS allowed AE Business Solutions to use minimal client personnel for migration activities. Aside from verification exercises during DMS insertion, the migration was executed by the core project team, allowing the client to focus their resources on running their business.

“In the world of IT, rarely do products work as advertised. The Cirrus DMS has lived up to and exceeded our expectations. Simple, intuitive, fast and non-disruptive.”
– AE Business Solutions

This financial services company has a production environment that is very sensitive to downtime, unplanned outages, and performance impact. Using Cirrus Data’s patented TDI technology, the appliances were inserted into the data path without incurring any outages or service interruptions. Taking advantage of the throttling and iQoS capabilities of DMS, it minimized the impact of the migration on the overall system performance. Utilizing iQoS functionality it ran data migrations around the clock without impacting production workloads, therefore adding to the speed of the migration.

Cirrus Data’s DMS was chosen primarily for its unique pMotion capabilities that allowed the client to retire the source storage before final cutover to avoid a significant financial penalty, saving the company millions in fees. This cost savings alone justified the decision to migrate with DMS, but the benefits didn’t stop with the cost savings.

The pMotion functionality delivered additional meaningful benefits, including:

  • Application performance increased on the Oracle database volumes by up to 700% immediately without any remediation, host intervention, application or database changes.
  • Host-level cutover from their source storage to Pure storage was performed with zero application downtime by remediating the cluster node hosts one node at a time.
  • Cutover for non-clustered hosts was able to be scheduled during their annual, semi-annual, quarterly, or monthly maintenance cycle, while pMotion allowed their hosts to access the performance gains of the new storage without any downtime or host remediation before the regularly scheduled maintenance times for these hosts.

Additionally, DMS provided the customer a SAN visibility that it never had before with its built-in un-paralleled reporting on the health, performance, and availability of the SAN environment in real-time and with I/O reporting from historical performance perspective while DMS was inserted into the environment. The advanced reporting functionality allowed automatic real-time monitoring of hosts and paths and enabled the client to monitor and mitigate any performance or hotspot issues immediately with either the source or target storage. The Managed Services Storage team lead on the project was thrilled with this level of visibility into the storage environment, “We paid for migration, and got the best SAN management tool I have seen basically for free.”

The iQoS feature provided top performance in migration activities while also incurring zero impact, disruptions, or change to the business processes or workflows. This benefit became apparent when the client attempted to use some pre-owned Oracle tools for the migration. These tools turned out to be slow and cumbersome, and also placed an unacceptable burden on the hosts and Database Administrators (DBAs). Eventually, 300TB of the total 500TB of Oracle data was migrated with DMS, which freed up the DBAs to support applications, promote new applications, and to develop content for applications, where previously they had been focused solely on migrating the Oracle data.

AE Business Solutions and the client both feel that this migration could not have been done without the unique features of DMS and Cirrus Data’s outstanding customer service. The project was completed two weeks ahead of schedule, and the company saved millions in fees it would otherwise have incurred.

CDS has once again proven that both its technology and staff are unique and reveal a commitment to working exhaustively to make sure deadlines are met with as little impact to the client as possible

Back To Financial Case Studies
Contact Us for a Demo!